Great presentation on Slideshare !
This shows some similarities with Long-term Sales & “Relational Maintenance” in Japan.
http://fr.slideshare.net/stevenvanbelleghem/what-if-customers-become-friends?utm_source=slideshow&utm_medium=ssemail&utm_campaign=weekly_digest
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GBMC (Global Business & Management Consulting):
Based in Paris area, we are a proactive Professional Service Provider and Consultancy specialized in the following three domains:
1) EU-Japan Business Consulting (Consultancy, Import-Export, Training & Translation).
2) General Business Consulting (Business Coaching, Technical Markets Consulting)
3) Management Consulting (Interim Management, Transition Management)
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